The Management Masterclass

Lead in a way people love working with

A practical video masterclass with a workbook that helps you set clear standards, build real connection, and get better results with your team.

MANAGEMENT

MASTERCLASS

Lead in a way people love working with

A practical video masterclass with a workbook that helps you set clear standards, build real connection, and get better results with your team.

You don’t need buzzwords. You need tools that work on Monday morning.

Clint Pulver’s research and field work with thousands of employees shows a simple pattern: people stay and do their best work when their manager pairs high standards with high connection. This course gives you the words, frameworks, and weekly actions to do exactly that.

GET THE MASTERCLASS
 
 

You don’t need buzzwords. You need tools that work on Monday morning.

Clint Pulver’s research and field work with thousands of employees shows a simple pattern: people stay and do their best work when their manager pairs high standards with high connection. This course gives you the words, frameworks, and weekly actions to do exactly that.

GET THE MASTERCLASS

WHAT PEOPLE ARE SAYING

"This is not another online course. This is leadership curriculum designed to give managers the tools they need to succeed."

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WHAT YOU'LL BE ABLE TO DO

  • Set expectations your team actually understands and follows
  • Hire for fit and reduce misfires 
  • Keep good people with recognition that feels real and timely
  • Handle hard conversations with calm and clarity
  • Remove small frictions that drain focus and energy
  • Create a steady rhythm of progress your team can trust

WHAT'S INSIDE

 

52 short lessons you can watch on your own schedule

Downloadable workbook with prompts, checklists, and scripts

Weekly "Moment to Master" so every lesson turns into action

FRAMEWORKS YOU'LL LEARN

Standards–Connection Spectrum

Raise the bar and keep people with you.

The 5 Cs

Build the core behaviors that earn lasting trust.

Hiring ABCs

Spot high-fit hires fast and skip the misfires.

Designed Moments

Create tiny actions that add up to loyalty.

Donut Principle

Use simple rituals and make work feel human.

3Ă—5 Notecard Test

Make priorities obvious and actions automatic.

To-Don’t List

Cut the noise so progress moves faster.

Petty Cash Principle

Act quickly with small gestures that matter.

...and more!

  1. Module 1: Becoming the Mentor Manager

    8 lessons
    1. 1.1 - What Is A Mentor Manager?
    2. 1.2 - The 5 Cs Of Great Mentorship
    3. 1.3 - The #1 Reason Your Staff Doesn’t Trust You
    4. 1.4 - Can Mentors Make Money?
    5. 1.5 - Are Your Employees Existing Or Living?
    6. 1.6 - Did You Know That Managers Can Time Travel?
    7. Module 1 - Self-Assessment
    8. Module 1 - Mastering Your Moments

  2. Module 2: Creating Your Dream Team

    10 lessons
    1. 2.1 - What Space Jam Can Teach You About Hiring
    2. 2.2 - How To Hire For “Right,” Not For “Right Now”
    3. 2.3 - Do You Know Your Hiring ABCs?
    4. 2.4 - Are You Ignoring A Gold Mine?
    5. 2.5 - How To Know Who You’re Really Hiring
    6. 2.6 - The #1 Thing You’re Getting Wrong About Disability
    7. 2.7 - Have You Put The Dog Lovers In Charge Of The Snakes?
    8. 2.8 - You Can’t Force Fun— But You Can Design It
    9. Module 2 - Self-Assessment
    10. Module 2 - Mastering Your Moments

  3. Module 3: How to Earn "I Love It Here"

    9 lessons
    1. 3.1 - The #1 Reason Your Employees Quit
    2. 3.2 - Stop Trying To Outsource Happiness
    3. 3.3 - The Biggest Conversation You Love To Avoid
    4. 3.4 - How To Make Anyone Feel Like A Million Bucks
    5. 3.5 - Is “Staygnation” Killing Your Business?
    6. 3.6 - When Is A Donut More Than A Donut?
    7. 3.7 - The Top 10 Perks Your Employees Really Want
    8. Module 3 - Self-Assessment
    9. Module 3 - Mastering Your Moments

  4. Module 4: Sparking the Possibility

    10 lessons
    1. 4.1 - How To Be Remembered Forever
    2. 4.2 - Are You Trying To Make Fire With No Fuel?
    3. 4.3 - Why Hire For A Job When You Could Hire For A Hero?
    4. 4.4 - Give Your Employees The Wheel And Let Them Drive
    5. 4.5 - How To Love Everyone
    6. 4.6 - This Strategy Is Killing Your Business
    7. 4.7 - Have You Grounded Your Employees?
    8. 4.8 - Are You Promoting A Buddy Or A Boss?
    9. Module 4 - Self-Assessment
    10. Module 4 - Mastering Your Moments

  5. Module 5: Always Be Flying the Airplane

    11 lessons
    1. 5.1 - The Def Leppard Effect
    2. 5.2 - Compassion Or Your Deadline - Does A Leader Have To Choose
    3. 5.3 - Always Be Flying The Airplane
    4. 5.4 - The Only Bad Word In Management
    5. 5.5 - Do You Know What Your Team Is Really Saying?
    6. 5.6 - The Thumbtack Principle
    7. 5.7 - Danger Alert! Brace For Impact!
    8. 5.8 - Is It Time For A Hard Talk?
    9. 5.9 - Break It Up!
    10. Module 5 - Self-Assessment
    11. Module 5 - Mastering Your Moments

  6. Module 6: Keeping the Main Thing the Main Thing

    8 lessons
    1. 6.1 - The 3-By-5 Notecard Test
    2. 6.2 - Don’t Be Afraid Of Your Phone
    3. 6.3 - 3 Simple Words Every Employee Wants To Hear
    4. 6.4 - Your Office Is Stressing People Out!
    5. 6.5 - Why You Need A “To-Don't” List
    6. 6.6 - The Petty Cash Principle
    7. Module 6 - Self-Assessment
    8. Module 6 - Mastering Your Moments

  7. Module 7: Little By Little Makes A Little A Lot

    9 lessons
    1. 7.1 - Why Managers Must Be Optimists
    2. 7.2 - Fail Your Way To Success
    3. 7.3 - Are You Hanging Out With The Right People?
    4. 7.4 - Why Uncertainty Can Be The Best Form Of Knowledge
    5. 7.5 - Stop Looking At Your People As A Generation
    6. 7.6 - How To Run A Marathon Every Single Day
    7. 7.7 - What Makes A Pickle A Pickle?
    8. Module 7 - Self-Assessment
    9. Module 7 - Mastering Your Moments
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HOW IT WORKS

Time

Most lessons are under 10 minutes and quick to consume

Format

On-demand videos + PDF workbook

Access

Desktop and mobile. Captions included

Pace

One lesson a week or binge a module when you want

"I would recommend it without any reservation whatsoever."

"The return response from the field has been amazing to us... we absolutely love the results that we're getting."

Masterclass and the workbook – You Gotta Have it.

GET A SNEAK PEEK

Video 1.1

What is a Mentor Manager?

Video 5.6

The Thumbtack Principle

Video 5.8

Is It Time For a Hard Talk?

Video 6.5

The “To-Don’t” List

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ABOUT CLINT PULVER

Emmy Award–winning keynote speaker and author of I Love It Here. Creator of the Undercover Millennial research, where thousands of employees shared what great managers do differently. This course distills those findings into simple steps you can use right away.

FAQ's

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